How to Verify Your Identity for Help Desk Support at Utah Tech University
For certain IT support requests involving personal information (e.g., password resets, multi-factor authentication changes, international support), identity verification in person or via video call is required. Why In Person or Video Call Verification? For security reasons, identity verification cannot be conducted…
Delegate Mailbox Functions for Supervisors
Supervisors for sponsored accounts can now add and remove access for team members for access to delegated mailbox accounts. New Feature: Delegate Mailbox Access We're pleased to announce the launch of our new feature, Delegate Mailbox Access, which allows you to grant mailbox access to Generic @utahtech.edu email…
How to Reset your Password
If You've Forgotten Your Password or Haven't Received It Step 1 Go to the Password Reset Portal at . Step 2 Select the Password option. Note: You can also reset your Multi-Factor Authentication methods by following these instructions . Step 3 Enter your Utah Tech username (ex. D12345678@utahtech…
Add Another Method to Multi-Factor Authentication or Self Service Password Reset
It is recommended that you configure at least one other method. This will allow you to still MFA or reset your password when your primary method is not available. Step 1 Go to myaccount.microsoft.com and c lick "Update Info" under "Security info." Step 2 Click Add sign-in method Step 3 Click "Choose a me…
Student Email FAQ
Frequently Asked Questions All students now have a new Utah Tech email account. Students will want to begin checking that new email account regularly to ensure any important updates won’t be missed. What do I use to log into my email account? Email Address: [email protected] (i.e., [email protected]) …
How to Log in to Dmail
To login to your Dmail account, 1. Go to and log in with your Digital [email protected] ([email protected]). 2. You'll see the Utah Tech Azure authentication login next, where you will need to enter your Digital ID@ utahtech.edu (d00123456@ utahtech.edu ). 3. Enter your password next and…
