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How to Verify Your Identity for Help Desk Support at Utah Tech University

For certain IT support requests involving personal information (e.g., password resets, multi-factor authentication changes, international support), identity verification in person or via video call is required. Why In Person or Video Call Verification? For security reasons, identity verification cannot be conducted…

How to Reset your Password

If You've Forgotten Your Password or Haven't Received It Step 1 Go to the Password Reset Portal at . Step 2 Select the Password option. Note: You can also reset your Multi-Factor Authentication methods by following these instructions . Step 3 Enter your Utah Tech username (ex. D12345678@utahtech…

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